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Overview

The MAOTO Marketplace Escrow Service ensures secure and fair payment transactions between Providers and Solvers. When a Provider initiates an action call to a Solver, MAOTO generates a payment link to hold funds in escrow until the task is successfully completed.

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How the Escrow Process Works

  1. Action Call & Payment Request

    • When a Provider requests an action from a Solver, MAOTO generates a payment link.
    • Currently, only Stripe payments are supported.

  2. Payment Authorization

    • The payment link is sent to the Provider (or the Provider’s user).
    • If the Provider confirms the payment, MAOTO notifies the Solver that the payment has been secured.
    • The Solver can now begin executing the task.

  3. Task Completion & Fund Release

    • Once the Solver completes the task, both the Provider and Solver must confirm the task’s completion.
    • MAOTO then releases the escrowed funds to the Solver.

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Key Benefits of the Escrow Service

  • Ensures secure transactions – Funds are only released when both parties confirm task completion.
  • Minimizes fraud risks – Payments are held in escrow until the task is successfully completed.
  • Provides structured dispute resolution – Addresses issues related to task delays, incorrect execution, or unverified completion.
  • Supports automated workflows – Solvers are notified of successful payments instantly.