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Overview

After a task is completed, the Provider can leave a review for the Solver. This review is stored within the MAOTO Marketplace and helps assess the quality, reliability, and professionalism of Solvers for future tasks.

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Current Review System

  • Reviews are currently integer-based, using a rating scale from 1 to 5.
  • Each review consists of three key performance metrics:
    1. Quality of the task – Did the Solver deliver the task as expected?
    2. Speed of the task – Was the task completed within the expected timeframe?
    3. Communication of the Solver – Was the Solver responsive and clear in their communication?
  • The Solver’s overall rating is calculated based on the average of all received reviews.

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Impact of Reviews

  • Solvers with higher ratings will have a better chance of winning bids, as MAOTO may prioritize ranking based on performance history.
  • Low-rated Solvers may receive fewer opportunities or be flagged for performance improvement measures.

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Next Steps

  • After a task is completed, the Provider should promptly submit a review to ensure accurate tracking of Solver performance.
  • MAOTO Marketplace will continue to enhance the review system to provide a more detailed and reliable assessment framework.