Provider Handlers
Provider Solver Reviews Handler
Guide on handling Solver reviews within the MAOTO framework
Overview
After a task is completed, the Provider can leave a review for the Solver. This review is stored within the MAOTO Marketplace and helps assess the quality, reliability, and professionalism of Solvers for future tasks.
Current Review System
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Reviews are currently integer-based, using a rating scale from 1 to 5.
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Each review consists of three key performance metrics:
- Quality of the task – Did the Solver deliver the task as expected?
- Speed of the task – Was the task completed within the expected timeframe?
- Communication of the Solver – Was the Solver responsive and clear in their communication?
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The Solver’s overall rating is calculated based on the average of all received reviews.
Impact of Reviews
- Solvers with higher ratings will have a better chance of winning bids, as MAOTO may prioritize ranking based on performance history.
- Low-rated Solvers may receive fewer opportunities or be flagged for performance improvement measures.
Next Steps
- After a task is completed, the Provider should promptly submit a review to ensure accurate tracking of Solver performance.
- MAOTO Marketplace will continue to enhance the review system to provide a more detailed and reliable assessment framework.